For most manufacturers, quality management is crucial. Failure to take immediate and appropriate action for defective production can be directly linked to serious problems such as:

• Loss in production of defective parts
• Loss for recall
• Loss of sales opportunities

Yamato’s PQM (Parts Quality Management) is an effective system that assists engineers in recovery of parts within the U.S., and enables customers to improve their recall rate through features such as “early detection”, “early recall”, and “early improvement”.

Benefits in using Yamato’s PQM system include:

• Secure web system for sharing shipping information globally and in real-time
• International tracking system
• Progress and analysis reports of recall process
• Fast and targeted delivery of defective parts to the contact person

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