{"id":882,"date":"2018-06-20T06:34:01","date_gmt":"2018-06-20T06:34:01","guid":{"rendered":"https:\/\/www.yamatoamerica.com\/cs\/faq-international-ta-q-bin\/"},"modified":"2026-03-23T14:06:09","modified_gmt":"2026-03-23T14:06:09","slug":"faq-international-ta-q-bin","status":"publish","type":"page","link":"https:\/\/www.yamatoamerica.com\/cs\/en\/faq-international-ta-q-bin\/","title":{"rendered":"Help &#038; Support, International TA-Q-BIN"},"content":{"rendered":"<p><!-- Main Visual --><\/p>\n<section class=\"main-visual hidden-xs\"\n  style=\"background: url('\/cs\/wp-content\/uploads\/main-visual-page-faq-international-ta-q-bin2.jpg') top center fixed;\"\n  data-speed=\"21\" data-type=\"background\"><br \/>\n<\/section>\n<p><img fetchpriority=\"high\" decoding=\"async\"\n  src=\"\/cs\/wp-content\/uploads\/main-visual-page-faq-international-ta-q-bin2-xs.jpg\" alt=\"\"\n  width=\"800\" height=\"700\" class=\"alignnone size-full wp-image-362 img-responsive visible-xs\"><br \/>\n<!-- Main Visual --><\/p>\n<p><!-- Section --><\/p>\n<nav class=\"sub-nav-products\" id=\"fixedBox\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-sm-24\">\n<ul>\n<li style=\"width:50%;\"><a href=\"\/cs\/en\/\/faq-international-ta-q-bin\/\"><i\n                class=\"fal fa-boxes\"><\/i> International TA-Q-BIN<\/a><\/li>\n<li style=\"width:50%;\"><a href=\"\/cs\/en\/\/faq-international-moving\/\"><i\n                class=\"fal fa-truck-moving\"><\/i> International Moving<\/a><\/li>\n<\/ul><\/div>\n<p>      <!-- col --><\/p><\/div>\n<\/p><\/div>\n<\/nav>\n<p><!-- Section --><\/p>\n<p><!-- Section --><\/p>\n<section class=\"pT60 pB60\" id=\"page-accordion\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-xl-18 col-xl-offset-3 col-lg-20 col-lg-offset-2 col-md-22 col-md-offset-1\">\n<div class=\"wow slideInLeft\" data-wow-duration=\"0.5s\" data-wow-delay=\"0.5s\">\n<h2 class=\"c-green mB30\"><i class=\"fal fa-boxes c-green f33\" style=\"vertical-align:-4px;\"><\/i>  International TA-Q-BIN<br \/>\n          <\/h2>\n<div class=\"faq-search-box\" style=\"margin-bottom:20px;\">\n    <input type=\"text\" id=\"faqSearch\" class=\"form-control\" placeholder=\"Search for answers by keyword...\" \/>\n<\/div>\n<p>          <span class=\"anchor-absolute\" id=\"faq01\"><\/span><\/p>\n<p><!-- Accordion Nest\u30b5\u30fc\u30d3\u30b9\u5171\u901a --><\/p>\n<div class=\"panel-group\" id=\"accordion-nest001\">\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">\n        <a data-toggle=\"collapse\" data-parent=\"#accordion-nest001\" href=\"#collapse-nest001\"><br \/>\n          <strong><i class=\"fas fa-badge\"><\/i> Common services<\/strong><br \/>\n        <\/a><br \/>\n      <\/h3>\n<\/p><\/div>\n<div id=\"collapse-nest001\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n        <!-- Accordion --><\/p>\n<div class=\"panel-group\" id=\"accordion001\">\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse001\"><br \/>\n                  <strong>How much can I send in total value?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse001\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n              There is a limit of $2,500 total per invoice.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse002\"><br \/>\n                  <strong>What is an \"MSDS\"?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse002\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n              It stands for \"Material Safety Data Sheet\". For example, if the product contains a built-in battery, an MSDS must be submitted. MSDS can normally be obtained from manufacturers. For details, please contact your manufacturer.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse003\"><br \/>\n                  <strong>What is an invoice?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse003\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nAn invoice refers to a cargo detail list. It must be submitted to the customs office of the importing country, so please fill it out accurately. To create an invoice, please use our website or form below.<\/p>\n<p><a href=\"https:\/\/c2c.yamatoamerica.com\/\" target=\"_blank\">TA-Q-BIN Online Shipping<\/a><\/p>\n<p> <a href=\"\/cs\/wp-content\/uploads\/TAQBIN-INVOICE_PACKING-LIST-FORM.pdf\" target=\"_blank\">TA-Q-BIN Waybill (INVOICE & PACKING LIST)<\/a><\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse004\"><br \/>\n                  <strong>What happens if the contents of the invoice differ from the actual contents of the package?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse004\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nWe will inspect all packages before shipping. If there is any discrepancy, we will contact you, so please fill in your contact information accurately. Please note that shipment will be put on hold while we receive your confirmation, so there may be a delay in delivery. Please prepare the invoice and shipping label accurately.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse005\"><br \/>\n                  <strong>\t<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse005\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nThere is a limit to the battery capacity that can be carried on board an aircraft for lithium-ion batteries built into electrical appliances and precision equipment. This information is listed in the MSDS, and you can use this information to determine whether or not an item can be shipped via International TA-Q-BIN or air transport.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse006\"><br \/>\n                  <strong>What is the Washington Convention?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse006\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nThe Washington Convention is the Convention on International Trade in Endangered Species of Wild Fauna and Flora. Depending on the material used in leather products, they may be in violation of the Convention. For more information, please search for \"Washington Convention\" on a general search engine.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse007\"><br \/>\n                  <strong>Will the contents of my luggage be inspected?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse007\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nWe will inspect all packages before shipping. If there is any discrepancy, we will contact you, so please fill in your contact information accurately. Please note that shipment will be put on hold while we receive your confirmation, so there may be a delay in delivery. Please prepare the invoice and shipping label accurately.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse008\"><br \/>\n                  <strong>What does 10kg for personal use mean?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse008\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nSome items for personal use are limited to 10 kg depending on the item. This is because there is a suspicion that quantities exceeding 10 kg may not actually be for personal use.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse009\"><br \/>\n                  <strong>What does personal use mean?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse009\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nPersonal use refers to importing with the intention of using the entire amount yourself. Selling or giving away imported items to other people is not permitted.<br \/>\nImporting multiple orders at once is also not permitted.<br \/>\nTA-Q-BIN does not apply the special import declaration method for personal imports (60% declaration) to anyone other than mail order businesses and other shippers with whom we have entered into a corporate contract in advance.<br \/>\nIf you would like to enter into a corporate contract, please contact us <a href=\"\/contact\/\" target=\"_blank\">here<\/a>.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse010\"><br \/>\n                  <strong>What is TA-Q-BIN Online Shipping?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse010\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nThis is an online tool that allows customers to enter and declare the information required for shipment, customs clearance, and delivery of packages. It is compatible with many devices, including smartphones, tablets, and PCs. Simply enter the requested shipper and delivery address, package size and weight, contents, payment method, etc. You can also pay for shipping by credit card online.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse011\"><br \/>\n                  <strong>Are there any benefits to using TA-Q-BIN Online Shipping?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse011\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYou can easily enter information about the package you are sending using your smartphone or tablet. There is no need to go to one of our branches or dealers to pick up the shipping slip in advance. We can distinguish prohibited or restricted items from the entered items, and there is no need to worry about missing information or difficult-to-read characters compared to handwritten shipping slips, which reduces the number of inquiries we receive from customers. Shipping fees can be paid online, so there is no need to provide credit card information separately. The TA-Q-BIN ECO service is only available for applications through TA-Q-BIN Online Shipping.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse012\"><br \/>\n                  <strong>What documents are required when using International TA-Q-BIN service?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse012\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nThe basics are a waybill and an invoice. Other documents required may vary depending on the item. If you use TA-Q-BIN Online Shipping, you can complete the process without any additional documents by simply following the instructions on the website.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse013\"><br \/>\n                  <strong>How do I give the recipient the shipment number?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse013\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nPlease enter the recipient's email address in the Online Shipping tool. An email with the shipment number will be sent.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse014\"><br \/>\n                  <strong>What is a shipment label?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse014\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nThis is the label that is affixed to the package. It lists the shipment number, the name and address of the recipient, and the name and address of the sender.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse015\"><br \/>\n                  <strong>What does gift mean?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse015\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nA gift is something that you send to a customer in Japan. Items for sale (such as online auction items) do not fall under this category. Regardless of packaging or wrapping, if you write \"gift\" on the invoice, the item will be treated as a gift. However, please note that the customs authorities may decide not to consider the item a gift.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse016\"><br \/>\n                  <strong>Will you come to collect my delivery?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse016\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nIt depends on where you live.<br \/>\nPlease contact your nearest <a href=\"https:\/\/www.yamatoamerica.com\/cs\/en\/locations\/\" target=\"_blank\">Yamato branch<\/a> in the U.S.<\/p>\n<p>Another option is to drop it off at a UPS store anywhere in the U.S. and Canada for delivery to our branch.<br \/>\nFor more information, <a href=\"https:\/\/www.yamatoamerica.com\/cs\/en\/international-ta-q-bin\/domestic-transport\/\" target=\"_blank\">please see here<\/a>.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse017\"><br \/>\n                  <strong>Can I send to countries other than Japan?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse017\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nIndividual customers cannot ship to countries other than Japan. Mail order business customers who meet certain conditions can ship to Taiwan, Hong Kong, Singapore, China, and Korea. Please contact us for details.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse018\"><br \/>\n                  <strong>What is a fuel surcharge?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse018\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYamato Transport USA changes (increases or decreases) the international fuel surcharge every month in response to fluctuations in the US GULF COAST (USGC) aviation fuel prices issued monthly by the US Department of Energy (DOE). The details of the changes will be posted on this website two weeks prior to the implementation date.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse019\"><br \/>\n                  <strong>Are there any fuel surcharges?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse019\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nA fuel surcharge will be charged separately for International TA-Q-BIN services. In addition, from April 16, 2020, the Emergency Situation Surcharge (ESS) will also be applied.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse020\"><br \/>\n                  <strong>Are there any costs other than the fare?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse020\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nFuel surcharges will be charged separately (Emergency Situation Surcharge (ESS) will also be applied from April 16, 2020).<br \/>\nDepending on the item, customs duties and consumption tax may also be charged.<br \/>\nYou can choose from the following.<br \/>\n1) Shipping and customs duties are prepaid.<br \/>\n2) Shipping is prepaid, customs duties are collected upon delivery.<br \/>\n3) Shipping and customs duties are collected upon delivery.<br \/>\n*Payment by credit card is also possible at the point of origin (USA\/Canada).<br \/>\nIf you select 1) and apply through our Online Shipping, a fee will be charged according to the item being shipped.<br \/>\nThe fee amount can be confirmed on the shopping cart page after entering the details of the package on Online Shipping.<br \/>\nIf you use a paper slip, a fee of 17% of the declared value will be charged.<br \/>\nHowever, for gifts for individuals (addressed to a private home), if the total declared value is $50 or less, there will be no fee.<br \/>\n* If the items include leather shoes or (in the case of online applications) alcoholic beverages\/tobacco, the handling fee will be different, so please contact our branch office for more information.<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse021\"><br \/>\n                  <strong>How can I pay for shipping?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse021\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nIf you use TA-Q-BIN Online Shipping, all payments must be made by credit card. Payments cannot be made at the handling store. If you use a handwritten shipping slip, we will confirm your credit card information with you and begin the shipping procedure for your package once payment is complete. *If you select \"Cash on Delivery,\" please pay in cash when you receive your package in Japan. (Credit cards cannot be used. Thank you for your understanding.)\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse022\"><br \/>\n                  <strong>Can I set a delivery date and time?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse022\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nThe delivery date and time cannot be specified online\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse023\"><br \/>\n                  <strong>Can I cancel the shipping invoice?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse023\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nPlease contact us using <a href=\"\/contact\/\" target=\"_blank\">the inquiry form<\/a> with your tracking number.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse024\"><br \/>\n                  <strong>Can I modify the shipping invoice?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse024\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nPlease contact us using <a href=\"\/contact\/\" target=\"_blank\">the inquiry form<\/a> with your tracking number.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse025\"><br \/>\n                  <strong>Is a refund possible?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse025\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nPlease contact us using <a href=\"\/contact\/\" target=\"_blank\">the inquiry form<\/a> with your tracking number.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end-->          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse026\"><br \/>\n                  <strong>Could you please send me a receipt for the payment?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse026\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nPlease contact us using <a href=\"\/contact\/\" target=\"_blank\">the inquiry form<\/a> with your tracking number.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end-->          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse027\"><br \/>\n                  <strong>Haven't received the completion email PDF?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse027\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nPlease double check the email address you used to register. If it is correct, please contact us using <a href=\"\/contact\/\" target=\"_blank\">the inquiry form<\/a>.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse028\"><br \/>\n                  <strong>Is there shipping by sea?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse028\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nAll international TA-Q-BIN services are by air.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse029\"><br \/>\n                  <strong>Cash: Can I pay with CASH?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse029\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nNo, payment must be made by card online.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse030\"><br \/>\n                  <strong>Is it possible to send about 10 boxes separately?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse030\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYes.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse031\"><br \/>\n                  <strong>Can I get a shipping estimate?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse031\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYes. After measuring the total length and weight of the box, please refer to the following <a href=\"\/cs\/en\/pricing\/\" target=\"_blank\">link<\/a>.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion001\" href=\"#collapse032\"><br \/>\n                  <strong>Is refrigerated shipping available through international TA-Q-BIN services?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse032\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nWe do have a refrigerated shipping option available after customs clearance in Japan, but international shipments are sent at room temperature.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><\/p><\/div>\n<p>        <!-- Accordion -->\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p><!-- Accordion Nest\u30b5\u30fc\u30d3\u30b9\u5171\u901a --><br \/>\n<!-- Accordion Nest \u30b5\u30a4\u30ba\u30fb\u7bb1--><\/p>\n<div class=\"panel-group\" id=\"accordion-nest002\">\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">\n        <a data-toggle=\"collapse\" data-parent=\"#accordion-nest002\" href=\"#collapse-nest002\"><br \/>\n          <strong><i class=\"fal fa-hand-holding-box\"><\/i> Size and box<\/strong><br \/>\n        <\/a><br \/>\n      <\/h3>\n<\/p><\/div>\n<div id=\"collapse-nest002\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n        <!-- Accordion --><\/p>\n<div class=\"panel-group\" id=\"accordion002\">\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion002\" href=\"#collapse033\"><br \/>\n                  <strong>Can I use any box I like?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse033\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nAny type of box can be used for International TA-Q-BIN services. Even if the item is not in a box, it can still be shipped as long as it is packed, the total dimensions of the three sides are up to 160cm and the weight does not exceed 25kg.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion002\" href=\"#collapse034\"><br \/>\n                  <strong>What size is it if it's big but light, or small but heavy?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse034\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nThe larger of either size or weight will apply.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion002\" href=\"#collapse035\"><br \/>\n                  <strong>Are there any size and weight restrictions?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse035\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nRestrictions vary depending on the service. TA-Q-BIN, TA-Q-BIN Eco, TA-Q-BIN Separate Delivery, TA-Q-BIN Oversize\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end-->\n        <\/div>\n<p>        <!-- Accordion -->\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p><!-- Accordion Nest \u30b5\u30a4\u30ba\u30fb\u7bb1--><\/p>\n<p><!-- Accordion Nest \u56fd\u969b\u5b85\u6025\u4fbf--><\/p>\n<div class=\"panel-group\" id=\"accordion-nest003\">\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">\n        <a data-toggle=\"collapse\" data-parent=\"#accordion-nest003\" href=\"#collapse-nest003\"><br \/>\n          <strong><i class=\"fal fa-box-heart\"><\/i> International TA-Q-BIN<\/strong><br \/>\n        <\/a><br \/>\n      <\/h3>\n<\/p><\/div>\n<div id=\"collapse-nest003\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n        <!-- Accordion --><\/p>\n<div class=\"panel-group\" id=\"accordion003\">\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion003\" href=\"#collapse036a\"><br \/>\n                  <strong>What is the TA-Q-BIN Oversize service?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse036a\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nTA-Q-BIN Oversize service is available for parcels weighing more than 25kg.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion003\" href=\"#collapse036b\"><br \/>\n                  <strong>When can I use International TA-Q-BIN services?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse036b\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nInternational TA-Q-BIN services can be used for a variety of purposes, including transporting gifts and merchandise for sale, and wholesale to stores.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion003\" href=\"#collapse036c\"><br \/>\n                  <strong>What is TA-Q-BIN BESSO (\"Separate Delivery\")?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse036c\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nTA-Q-BIN BESSO is a service for sending personal belongings, souvenirs, etc. when you return to your home country as a delivery separate from your journey.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion003\" href=\"#collapse036d\"><br \/>\n                  <strong>What is the difference between TA-Q-BIN BESSO and TA-Q-BIN ECO?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse036d\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n\u2460 TA-Q-BIN BESSO is a service that can only send items sent separately when returning to Japan, and there are three box sizes. All sizes can send up to 25kg in weight. <\/p>\n<p>\u2461 TA-Q-BIN ECO is a service limited to one item only (multiple quantities of the same item can be sent), and the declared value is limited to US$1,000 or CA$1,200. It is a reasonable service ideal for private transactions, private buyers, and small gifts.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion003\" href=\"#collapse036e\"><br \/>\n                  <strong>Can I send an international parcel to myself?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse036e\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYou cannot send an International TA-Q-BIN package to yourself. Please make sure to send it to a person other than the sender who lives in Japan.<br \/> <br \/>\nWhen sending your personal belongings to yourself when you return to your home country, please use the <a href=\"\/cs\/en\/international-ta-q-bin\/international-ta-q-bin-separate\/\" target=\"_blank\">TA-Q-BIN BESSO Service<\/a>.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end-->\n        <\/div>\n<p>        <!-- Accordion -->\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p><!-- Accordion Nest \u56fd\u969b\u5b85\u6025\u4fbf--><br \/>\n<!-- Accordion Nest \u56fd\u969b\u5b85\u6025\u4fbf\u30a8\u30b3--><\/p>\n<div class=\"panel-group\" id=\"accordion-nest004\">\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">\n        <a data-toggle=\"collapse\" data-parent=\"#accordion-nest004\" href=\"#collapse-nest004\"><br \/>\n          <strong><i class=\"fal fa-leaf\"><\/i> International TA-Q-BIN ECO<\/strong><br \/>\n        <\/a><br \/>\n      <\/h3>\n<\/p><\/div>\n<div id=\"collapse-nest004\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n        <!-- Accordion --><\/p>\n<div class=\"panel-group\" id=\"accordion004\">\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion004\" href=\"#collapse037\"><br \/>\n                  <strong>When can I use TA-Q-BIN Eco?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse037\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nTA-Q-BIN ECO can be used for gifts and private transactions (C2C) (if there is only one item).\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion004\" href=\"#collapse038\"><br \/>\n                  <strong>What documents are required when using TA-Q-BIN Eco?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse038\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nAll you have to do is enter the necessary information into TA-Q-BIN Online Shipping.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion004\" href=\"#collapse039\"><br \/>\n                  <strong>What is the difference between this and International TA-Q-BIN service?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse039\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nTA-Q-BIN ECO has restrictions on the size and weight of parcels (up to size 80), the number of items that can be sent (up to 1 item), and the declared value (up to US$1,000 from the US, up to CA$1,200 from Canada), which are smaller than those of TA-Q-BIN. It is a service that allows you to send parcels at a reasonable price.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion004\" href=\"#collapse040\"><br \/>\n                  <strong>Can I send TA-Q-BIN ECO to myself?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse040\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYou cannot send an TA-Q-BIN ECO parcel to yourself.<br \/>\nPlease make sure to send it to a person other than the sender who lives in Japan.<br \/>\nWhen sending personal belongings to yourself when you return to your home country, please use <a href=\"\/cs\/en\/international-ta-q-bin\/international-ta-q-bin-separate\/\" target=\"_blank\">TA-Q-BIN BESSO<\/a>.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion004\" href=\"#collapse041\"><br \/>\n                  <strong>Can I use handwritten shipment labels?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse041\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nHandwritten labels are not available for TA-Q-BIN Eco.<br \/>\nApplications must be made through <a href=\"https:\/\/c2c.yamatoamerica.com\/\" target=\"_blank\">TA-Q-BIN Online Shipping<\/a>.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion004\" href=\"#collapse042\"><br \/>\n                  <strong>What does it mean that the number of items I can send is limited to one?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse042\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nOnly one type of item can be placed in a box. If you have multiple quantities of the same item, you can send them. For example, you can send three T-shirts. However, T-shirts and jackets are different items, so they cannot be sent in the same box by TA-Q-BIN Eco. In that case, please use regular TA-Q-BIN.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><\/p><\/div>\n<p>        <!-- Accordion -->\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p><!-- Accordion Nest \u56fd\u969b\u5b85\u6025\u4fbf\u30a8\u30b3--><br \/>\n<!-- Accordion Nest \u56fd\u969b\u5b85\u6025\u4fbf\u30aa\u30fc\u30d0\u30fc\u30b5\u30a4\u30ba--><\/p>\n<div class=\"panel-group\" id=\"accordion-nest005\">\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">\n        <a data-toggle=\"collapse\" data-parent=\"#accordion-nest005\" href=\"#collapse-nest005\"><br \/>\n          <strong><i class=\"fal fa-people-carry\"><\/i> International TA-Q-BIN Oversize<\/strong><br \/>\n        <\/a><br \/>\n      <\/h3>\n<\/p><\/div>\n<div id=\"collapse-nest005\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n        <!-- Accordion --><\/p>\n<div class=\"panel-group\" id=\"accordion005\">\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion005\" href=\"#collapse043a\"><br \/>\n                  <strong>Can I put a lot of items in it?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse043a\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nOversized parcels are limited to the transportation of single items such as furniture that exceed the standard parcel size.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion005\" href=\"#collapse043b\"><br \/>\n                  <strong>How do I pay for the fare?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse043b\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYou can choose from one of the following: <br \/>\n1) Shipping and customs duties are paid in advance <br \/>\n2) Shipping is paid in advance, customs duties are paid upon delivery <br \/>\n3) Shipping and customs duties are paid upon delivery <br \/>\n*Payment by credit card is also possible in the origin (USA\/Canada). <\/p>\n<p>If you choose 1) and apply through our Online Shipping, a fee will be charged according to the items being shipped. <br \/>\nYou can check the fee amount on the shopping cart page after entering the package details on OnlineShipping. <br \/>\nIf you use a paper form, a fee of 17% of the declared value will be charged. However, for gifts for individuals (addressed to a private home), if the total declared value is $50.00 or less, there will be no fee. <br \/>\n*If the items include leather shoes, or (if applying online) alcoholic beverages or tobacco, the fee will be different, so please contact our branch office.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion005\" href=\"#collapse043c\"><br \/>\n                  <strong>When can I use TA-Q-BIN Oversize?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse043c\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nTA-Q-BIN Oversize parcels can be used for a variety of purposes, including transporting gifts, merchandise for sale, and wholesale to stores.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion005\" href=\"#collapse044\"><br \/>\n                  <strong>What documents are required when using TA-Q-BIN Oversize?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse044\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nThe basics are a shipment label and an invoice. Other documents required may vary depending on the item. If you use TA-Q-BIN Online Shipping, you can complete the process without any additional documents by simply following the instructions on the website.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion005\" href=\"#collapse045\"><br \/>\n                  <strong>What is the difference between this and International TA-Q-BIN service?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse045\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nIf the item is within 160cm and weighs less than 25kg, please use <a href=\"\/cs\/en\/international-ta-q-bin\/international-ta-q-bin\/\" target=\"_blank\">TA-Q-BIN<\/a>.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion005\" href=\"#collapse046\"><br \/>\n                  <strong>Can I send an oversized international parcel to myself?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse046\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYou cannot send an oversized international parcel to yourself. Please make sure to send it to a person other than the sender who lives in Japan.<br \/>\nWhen sending personal belongings when returning to your home country, please use the <a href=\"\/cs\/en\/international-ta-q-bin\/international-TA-Q-BIN-separate\/\" target=\"_blank\">TA-Q-BIN BESSO service<\/a>.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion005\" href=\"#collapse047\"><br \/>\n                  <strong>Can I send this oversized International TA-Q-BIN service anywhere in Japan?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse047\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nThere are some addresses and areas where delivery is not possible, such as remote islands, so please contact your nearest branch office in advance.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end-->\n        <\/div>\n<p>        <!-- Accordion -->\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p><!-- Accordion Nest \u56fd\u969b\u5b85\u6025\u4fbf\u30aa\u30fc\u30d0\u30fc\u30b5\u30a4\u30ba--><br \/>\n<!-- Accordion Nest \u56fd\u969b\u5b85\u6025\u4fbf\u5225\u9001\u54c1--><\/p>\n<div class=\"panel-group\" id=\"accordion-nest006\">\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">\n        <a data-toggle=\"collapse\" data-parent=\"#accordion-nest006\" href=\"#collapse-nest006\"><br \/>\n          <strong><i class=\"fal fa-plane\"><\/i>  International TA-Q-BIN Besso<\/strong><br \/>\n        <\/a><br \/>\n      <\/h3>\n<\/p><\/div>\n<div id=\"collapse-nest006\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n        <!-- Accordion --><\/p>\n<div class=\"panel-group\" id=\"accordion006\">\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion006\" href=\"#collapse048\"><br \/>\n                  <strong>How do I pay for the fare?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse048\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYou can choose to pay for the shipping fee at the time of shipment or on delivery. *Payment by credit card is also possible in the departure area (USA and Canada).\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion006\" href=\"#collapse049\"><br \/>\n                  <strong>When do customs duties occur? How much do they cost?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse049\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nIf the total amount, including personal effects (items you will be bringing home yourself), is less than 200,000 yen, you will be exempt from tax (however, there are exceptions depending on the item). If the total amount exceeds this amount, you may be subject to customs duties when you import.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion006\" href=\"#collapse050\"><br \/>\n                  <strong>I'm returning to my home country. Can I send my personal belongings via oversized International TA-Q-BIN service?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse050\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nFor personal belongings (separate baggage\/carry-on baggage) when returning to Japan, you cannot use TA-Q-BIN Oversize for customs reasons. Please use <a href=\"\/cs\/en\/international-ta-q-bin\/international-ta-q-bin-separate\/\" target=\"_blank\">TA-Q-BIN BESSO<\/a>.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion006\" href=\"#collapse051\"><br \/>\n                  <strong>What is the difference between this and International TA-Q-BIN service?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse051\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nInternational TA-Q-BIN service can be used to send personal belongings, souvenirs, etc. when returning to your home country. The duty-free range is different from that of International TA-Q-BIN service.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion006\" href=\"#collapse052\"><br \/>\n                  <strong>What documents are required when using International TA-Q-BIN Service for unaccompanied items (BESSO)?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse052\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nIn addition to the label and invoice, you will need an unaccompanied item (BESSO) declaration form, a copy of your passport (photo page), and a copy of your visa or residence permit (valid for at least one year including your return date).<br \/>\nIf you are using TA-Q-BIN Online Shipping, please upload your passport and visa (residence permit) copies to the dedicated website by following the instructions in the email you will receive after applying.<br \/>\nIf you do not have a valid visa or residence permit due to an expired visa or dual nationality, please prepare a document that proves your stay (certificate of employment\/study\/enrollment, insurance contract, rental contract, utility bill, mobile phone bill, etc.).<br \/>\nIn addition, if you are staying for a short period of time such as sightseeing or business trips, your delivery can be handled as unaccompanied items (BESSO) even if you do not have a visa or residence permit, as long as the content and amount of your delivery are appropriate for the period and purpose of your stay and are for personal use.<br \/>\n<a href=\"\/cs\/wp-content\/uploads\/besso_counter_eng-7.pdf\" target=\"_blank\">Unaccompanied baggage declaration form<\/a>\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion006\" href=\"#collapse053\"><br \/>\n                  <strong>What are unaccompanied items (BESSO)?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse053\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n\"Unaccompanied items\" (BESSO) refers to luggage sent from the destination separately from the luggage you are moving, personal belongings you no longer need during your trip, souvenirs, etc. that you bring back as carry-on luggage. In principle, items that can be imported and cleared through customs as unaccompanied items are limited to those that can be cleared through customs within six months of the person's return (entry). Items that are deemed to be for personal use are exempt from tax up to 200,000 yen per adult. (If there are both carry-on goods and unaccompanied goods, both will be added together.)<br \/>\nIn addition, there is a separate tax-free limit for alcohol, tobacco, and perfume, but alcohol and tobacco are not exempt for minors. Children under the age of 6 are not exempt from tax except for toys and other items that are clearly for the child's own use.<br \/>\nIf the tax-free limit is exceeded, goods and commercial samples will be taxed at a rate according to the type of item.<br \/>\nFor details on the tax-free limit, please check the customs website.<br \/>\n<a href=\"https:\/\/www.customs.go.jp\/english\/summary\/passenger.htm\" target=\"_blank\">Customs website<\/a>\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion006\" href=\"#collapse054\"><br \/>\n                  <strong>Unaccompanied items (BESSO) procedures<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse054\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n              <a href=\"\/cs\/wp-content\/uploads\/besso_counter_eng-7.pdf\" target=\"_blank\">Please refer to this<\/a>\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion006\" href=\"#collapse055\"><br \/>\n                  <strong>What is an unaccompanied items (BESSO) declaration?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse055\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nThis is a necessary procedure to declare your shipped package as unaccompanied items (BESSO) at customs.<br \/>\nIf you forget to complete this procedure, you will not be able to use the tax-free allowance for unaccompanied item (BESSO) declarations,<br \/>\nso please be sure to complete the procedure. For detailed instructions, <a href=\"\/cs\/wp-content\/uploads\/besso_counter_eng-7.pdf\" target=\"_blank\">Please refer to here<\/a>.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion006\" href=\"#collapse056\"><br \/>\n                  <strong>Unaccompanied item (BESSO) declaration procedure<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse056\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n              <a href=\"\/cs\/wp-content\/uploads\/besso_counter_eng-7.pdf\" target=\"_blank\">Please refer to this<\/a>\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion006\" href=\"#collapse057\"><br \/>\n                  <strong>What is an unaccompanied item (BESSO) declaration form?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse057\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nWhen you return to Japan and send goods by courier, etc., you will need to submit this declaration form to customs to declare the goods sent separately from you. You can receive it from the airline company or travel agency when you return to Japan.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion006\" href=\"#collapse057A\"><br \/>\n                  <strong>EIN Registration (Only for US Citizen)<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse057A\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nIf the declared value exceeds USD 2,500, an EIN (Employer Identification Number) is required for export filing.<br \/>\nPlease refer to the following for the application procedure.<br \/>\n<a href=\"https:\/\/www.irs.gov\/businesses\/small-businesses-self-employed\/get-an-employer-identification-number\" target=\"_blank\">Get an employer identification number | Internal Revenue Service<\/a><br \/>\n<a href=\"https:\/\/sa.www4.irs.gov\/applyein\/\" target=\"_blank\">Apply for an Employer Identification Number (EIN)<\/a><\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end-->\n        <\/div>\n<p>        <!-- Accordion -->\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p><!-- Accordion Nest \u56fd\u969b\u5b85\u6025\u4fbf\u5225\u9001\u54c1--><br \/>\n<!-- Accordion Nest \u65e5\u6570--><\/p>\n<div class=\"panel-group\" id=\"accordion-nest007\">\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">\n        <a data-toggle=\"collapse\" data-parent=\"#accordion-nest007\" href=\"#collapse-nest007\"><br \/>\n          <strong><i class=\"fal fa-clock\"><\/i> Number of days<\/strong><br \/>\n        <\/a><br \/>\n      <\/h3>\n<\/p><\/div>\n<div id=\"collapse-nest007\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n        <!-- Accordion --><\/p>\n<div class=\"panel-group\" id=\"accordion007\">\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion007\" href=\"#collapse058\"><br \/>\n                  <strong>How many days will it take to arrive?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse058\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nAs a guideline, it will take about 6 to 10 days. However, delays may occur due to content inspections or flight delays.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end-->\n        <\/div>\n<p>        <!-- Accordion -->\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p><!-- Accordion Nest \u65e5\u6570--><br \/>\n<!-- Accordion Nest \u8377\u7269\u8ffd\u8de1--><\/p>\n<div class=\"panel-group\" id=\"accordion-nest008\">\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">\n        <a data-toggle=\"collapse\" data-parent=\"#accordion-nest008\" href=\"#collapse-nest008\"><br \/>\n          <strong><i class=\"fal fa-desktop-alt\"><\/i> Package Tracking<\/strong><br \/>\n        <\/a><br \/>\n      <\/h3>\n<\/p><\/div>\n<div id=\"collapse-nest008\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n        <!-- Accordion --><\/p>\n<div class=\"panel-group\" id=\"accordion008\">\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion008\" href=\"#collapse059\"><br \/>\n                  <strong>Shipping from America to Japan<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse059\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n<a href=\"https:\/\/www.yamatoamerica.com\/cs\/tracking\/\" target=\"_blank\">Please see tracking information for your package.<\/a>\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion008\" href=\"#collapse060\"><br \/>\n                  <strong>I sent an international parcel from Japan to the US, do you know where it is now?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse060\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nWe are very sorry, but we cannot answer inquiries about International TA-Q-BIN services sent from Japan to the US, as Yamato USA does not deliver the items in the final mile.<br \/>\nFor inquiries about International TA-Q-BIN services from Japan,<a href=\"https:\/\/www.kuronekoyamato.co.jp\/ytc\/en\/send\/services\/oversea\/\" target=\"_blank\"> please check the Yamato Transport International TA-Q-BIN Service page<\/a>.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end-->\n        <\/div>\n<p>        <!-- Accordion -->\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p><!-- Accordion Nest \u8377\u7269\u8ffd\u8de1--><br \/>\n<!-- Accordion Nest \u95a2\u7a0e\u30fb\u624b\u6570\u6599--><\/p>\n<div class=\"panel-group\" id=\"accordion-nest009\">\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">\n        <a data-toggle=\"collapse\" data-parent=\"#accordion-nest009\" href=\"#collapse-nest009\"><br \/>\n          <strong><i class=\"fal fa-money-bill-wave\"><\/i> Customs duties and fees<\/strong><br \/>\n        <\/a><br \/>\n      <\/h3>\n<\/p><\/div>\n<div id=\"collapse-nest009\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n        <!-- Accordion --><\/p>\n<div class=\"panel-group\" id=\"accordion009\">\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion009\" href=\"#collapse061\"><br \/>\n                  <strong>When will I know how much the customs duties will be?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse061\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nWhether or not customs duties are incurred and the duties amount will be determined after import customs clearance.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion009\" href=\"#collapse062\"><br \/>\n                  <strong>What is the AllPrepaid fee?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse062\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nThe All Prepaid handling fee will be charged only when you select \"All Prepaid\" as your payment method.<br \/>\nHowever, for personal gifts for individuals (destined for a private home),  no handling fee will apply if the total declared value is USD 50.00 or less. <br \/>\n*Please note that the handling fee may vary depending on the item\u2019s value and condition.  \n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion009\" href=\"#collapse063\"><br \/>\n                  <strong>When do customs duties occur? How much do they cost?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse063\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nCustoms duties are incurred depending on the item at the time of import customs clearance. As they vary depending on the price and condition of the item, we are unable to provide any information. Thank you for your understanding.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion009\" href=\"#collapse064\"><br \/>\n                  <strong>Are there any other costs besides customs duties?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse064\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nIn addition to customs duties, import consumption tax (10% from October 2019) is also levied. Also, liquor tax and tobacco tax are levied separately on alcohol and tobacco.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end-->\n        <\/div>\n<p>        <!-- Accordion -->\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p><!-- Accordion Nest \u95a2\u7a0e\u30fb\u624b\u6570\u6599--><br \/>\n<!-- Accordion Nest \u7981\u5236\u54c1\u30fb\u898f\u5236\u54c1--><\/p>\n<div class=\"panel-group\" id=\"accordion-nest010\">\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">\n        <a data-toggle=\"collapse\" data-parent=\"#accordion-nest010\" href=\"#collapse-nest010\"><br \/>\n          <strong><i class=\"fal fa-ban\"><\/i> Prohibited and regulated items<\/strong><br \/>\n        <\/a><br \/>\n      <\/h3>\n<\/p><\/div>\n<div id=\"collapse-nest010\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n        <!-- Accordion --><\/p>\n<div class=\"panel-group\" id=\"accordion010\">\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse065\"><br \/>\n                  <strong>I heard that sugar can be sent via International TA-Q-BIN service.<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse065\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYes, it can. However, there are some conditions. <br \/>\n1. The weight must be less than 1kg. <br \/>\n2. Please make sure to indicate the weight on the invoice in addition to the product name and declared price.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse066\"><br \/>\n                  <strong>What items cannot be sent to Japan? What items are subject to restrictions?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse066\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n<a href=\"\/cs\/en\/prohibited-items-list\/\" target=\"_blank\">Please refer to the list of prohibited and restricted items<\/a>\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse067\"><br \/>\n                  <strong>The warning for cosmetics says \"Limit 24 pieces of each item,\" but what does that mean?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse067\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nAs an exception, when an individual imports medicines, quasi-drugs, cosmetics, or medical devices from overseas, they are permitted to import up to 24 items, which is equivalent to approximately one month's supply, for personal use only. The item refers to the product name, such as \"\"lipstick, foundation.\"\" When giving cosmetics as a gift, be sure to fill in the product name, quantity, and declared price for each item on the invoice form. For more information on import restrictions on cosmetics, etc., please search for \"\"cosmetics items\"\" on the Ministry of Health, Labor and Welfare website.<br \/>\n<a href=\"http:\/\/www.mhlw.go.jp\/\" target=\"_blank\">Ministry of Health, Labor and Welfare website<\/a>\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse068\"><br \/>\n                  <strong>Can you send wine?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse068\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYes, we can ship up to 12 bottles at a time (10 kg or less net).\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse069\"><br \/>\n                  <strong>Can I send fragile items such as ceramics?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse069\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYes, but there is a possibility that compensation may not be available in case any item damage occurs.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse070\"><br \/>\n                  <strong>Can you send rice?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse070\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nAs per the Food Sanitation Act, rice cannot be sent.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse071\"><br \/>\n                  <strong>Can I send a large amount of sweets via TA-Q-BIN ECO?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse071\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYes, but only one item (up to 5kg) is allowed\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse072\"><br \/>\n                  <strong>Can I send a large amount of clothing using TA-Q-BIN ECO?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse072\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYes, you can send it. However, it is limited to one item (up to 5 kg).\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse073\"><br \/>\n                  <strong>Can I send food to a company?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse073\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nAs per the Food Sanitation Act, food cannot be sent to a company.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse074\"><br \/>\n                  <strong>Can I send supplements to my company?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse074\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nAs per the Food Sanitation Act, supplements cannot be sent to a company.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse075\"><br \/>\n                  <strong>Can I send clothing commercially?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse075\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nA commercial invoice is required, please contact our branch office.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse076\"><br \/>\n                  <strong>Can I send toys commercially?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse076\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYes, you can send them. However, toys for children under 6 years old cannot be sent (other laws and regulations)\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse077\"><br \/>\n                  <strong>Can I send toothpaste?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse077\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYou can send any toothpaste except for those that contain peroxide (whitening).\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse078\"><br \/>\n                  <strong>Can you send medicine?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse078\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nOnly over-the-counter medications, unopened, up to 60 days supply<br \/>\n<a href=\"\/cs\/en\/prohibited-items-list\/\" target=\"_blank\">Please refer to the list of prohibited and restricted items<\/a>.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse079\"><br \/>\n                  <strong>Can you deliver furniture?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse079\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n<a href=\"\/cs\/en\/international-ta-q-bin\/international-ta-q-bin-oversized\/\" target=\"_blank\">Please refer to the oversized link.<\/a>\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse080\"><br \/>\n                  <strong>Can I send a painting?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse080\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n<a href=\"\/cs\/en\/international-ta-q-bin\/international-ta-q-bin-oversized\/\" target=\"_blank\">Please refer to the link for oversized items.<\/a><BR><br \/>\nA special box is required.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse081\"><br \/>\n                  <strong>Can I send a suitcase?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse081\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nSizes under 160 will be shipped in our designated box.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse082\"><br \/>\n                  <strong>Can I send medicines separately?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse082\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n<a href=\"\/contact\/\" target=\"_blank\">Please contact us via the inquiry form.<\/a>\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse083\"><br \/>\n                  <strong>Can I send a cell phone?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse083\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nNo, there is a limit to the battery capacity that can be carried on board an aircraft for lithium-ion batteries built into electrical appliances and precision equipment. This information is listed in the MSDS, and you can use this information to determine whether or not an item can be shipped via international TA-Q-BIN or air transport.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse084\"><br \/>\n                  <strong>Can you send beer?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse084\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYes, but it is not covered by the fragile item warranty (10kg limit).\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse085\"><br \/>\n                  <strong>Can I send a computer?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse085\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nNo, there is a limit to the battery capacity that can be carried on board an aircraft for lithium-ion batteries built into electrical appliances and precision equipment. This information is listed in the MSDS, and you can use this information to determine whether or not an item can be shipped via international TA-Q-BIN or air transport.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse086\"><br \/>\n                  <strong>Can I send a golf bag?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse086\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n<a href=\"\/cs\/en\/international-ta-q-bin\/international-ta-q-bin-oversized\/\" target=\"_blank\">Please refer to the link for oversized items. .<\/a><BR><br \/>\nA special box is required.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse087\"><br \/>\n                  <strong>Can you send documents to the city, town, or government?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse087\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYes. Please enter the name of the person in charge. (Normal correspondence cannot be sent.)\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion010\" href=\"#collapse088\"><br \/>\n                  <strong>Can I send homemade sweets?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse088\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nNo.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end-->\n        <\/div>\n<p>        <!-- Accordion -->\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p><!-- Accordion Nest \u7981\u5236\u54c1\u30fb\u898f\u5236\u54c1--><br \/>\n<!-- Accordion Nest \u65e5\u672c\u3067\u306e\u914d\u9054\u306b\u3064\u3044\u3066--><\/p>\n<div class=\"panel-group\" id=\"accordion-nest011\">\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">\n        <a data-toggle=\"collapse\" data-parent=\"#accordion-nest011\" href=\"#collapse-nest011\"><br \/>\n          <strong><i class=\"fal fa-truck\"><\/i> Delivery in Japan: How to receive your order<\/strong><br \/>\n        <\/a><br \/>\n      <\/h3>\n<\/p><\/div>\n<div id=\"collapse-nest011\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n        <!-- Accordion --><\/p>\n<div class=\"panel-group\" id=\"accordion011\">\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion011\" href=\"#collapse089\"><br \/>\n                  <strong>What if I want to change the pickup date and time?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse089\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nIf you enter the recipient's email address into TA-Q-BIN Online Shipping, an email will be sent to you after import customs clearance is completed. You can then specify the desired date and time of receipt. If you would like to contact us by phone, please contact the TA-Q-BIN Service Center in Japan (0120-01-9625).\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion011\" href=\"#collapse090\"><br \/>\n                  <strong>What if I want to change the pickup location?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse090\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nIf the recipient is a registered Kuroneko Member in Japan and certain conditions are met, you can choose to have your package delivered to a convenience store or parcel locker. You can specify the desired delivery location and date and time from the email that will be sent to you after the import customs clearance is complete.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion011\" href=\"#collapse091\"><br \/>\n                  <strong>If there is a payment required when receiving the item in Japan, can I pay by credit card?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse091\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nPayment upon receipt is by cash only.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end-->\n        <\/div>\n<p>        <!-- Accordion -->\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p><!-- Accordion Nest \u65e5\u672c\u3067\u306e\u914d\u9054\u306b\u3064\u3044\u3066--><br \/>\n<!-- Accordion Nest \u88dc\u511f--><\/p>\n<div class=\"panel-group\" id=\"accordion-nest012\">\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">\n        <a data-toggle=\"collapse\" data-parent=\"#accordion-nest012\" href=\"#collapse-nest012\"><br \/>\n          <strong><i class=\"fal fa-box-fragile\"><\/i> Compensation<\/strong><br \/>\n        <\/a><br \/>\n      <\/h3>\n<\/p><\/div>\n<div id=\"collapse-nest012\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n        <!-- Accordion --><\/p>\n<div class=\"panel-group\" id=\"accordion012\">\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion012\" href=\"#collapse092\"><br \/>\n                  <strong>Are there any items not covered by the warranty?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse092\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nWine, glass products, ceramic products (e.g. figurines, French dolls, etc.), rare items, replicas, art, antiques, light bulbs, Precision machines and electrochemical products without abnormal appearance on the package, etc. may not be covered by the warranty.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion012\" href=\"#collapse093\"><br \/>\n                  <strong>If the item is broken, how much will you cover?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse093\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nThe fee includes insurance premiums that cover damages up to US$2,500 per shipping invoice. In principle, the amount is based on the declared value. For shipments over US$2,500, please contact your nearest Yamato branch.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end-->\n        <\/div>\n<p>        <!-- Accordion \u88dc\u511f-->\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p><!-- Accordion Nest \u88dc\u511f--><br \/>\n<!-- Accordion Nest \u6cd5\u4eba\u5411\u3051\u30b5\u30fc\u30d3\u30b9--><\/p>\n<div class=\"panel-group\" id=\"accordion-nest013\">\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">\n        <a data-toggle=\"collapse\" data-parent=\"#accordion-nest013\" href=\"#collapse-nest013\"><br \/>\n          <strong><i class=\"fal fa-building\"><\/i> Corporate Services<\/strong><br \/>\n        <\/a><br \/>\n      <\/h3>\n<\/p><\/div>\n<div id=\"collapse-nest013\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n        <!-- Accordion --><\/p>\n<div class=\"panel-group\" id=\"accordion013a\">\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013a\" href=\"#collapse094a\"><br \/>\n                  <strong>Can I use a refrigerated or frozen delivery service?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse094a\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nWe are sorry, but we are currently not offering refrigeration services.<br \/>\nThere may be other options available, so please contact us using <a href=\"\/contact\/\" target=\"_blank\">the inquiry form<\/a>.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse094\"><br \/>\n                  <strong>What is the maximum price for items that can be sent via collect?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse094\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nThe maximum price for collection by TA-Q-BIN Collect is 300,000 yen. If you are shipping on a cash-on-delivery basis, including shipping charges, destination customs duties, and consumption tax, please ensure that the total amount including the product price does not exceed 300,000 yen.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse095\"><br \/>\n                  <strong>How do I pay freight and customs duties?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse095\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nFor Corporate TA-Q-BIN, we offer various payment methods, such as collecting the cost of the item from the recipient (TA-Q-BIN Collect) and cash on delivery.<br \/>\nPlease contact us using <a href=\"\/contact\/\" target=\"_blank\">the inquiry form<\/a>.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse096\"><br \/>\n                  <strong>Once I sign the contract, can I use it right away?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse096\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nAfter you fill out the application form, your application will be reviewed by Yamato Japan, which will take approximately one week.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse097\"><br \/>\n                  <strong>I'd like the payment to be transferred to my personal account.<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse097\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nWe are very sorry, but we only accept transfers to corporate accounts.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse098\"><br \/>\n                  <strong>What documents are required when using International TA-Q-BIN Service (Corporate)?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse098\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nRequired documents vary depending on the case.<br \/>\nPlease check from <a href=\"\/contact\/\" target=\"_blank\">the inquiry form<\/a>.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse099\"><br \/>\n                  <strong>With TA-Q-BIN Collect, can I pay for shipping as well as the item price?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse099\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYes. With TA-Q-BIN Collect, you can collect shipping fees, customs duties, etc. in addition to the product price.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse100\"><br \/>\n                  <strong>What is TA-Q-BIN Collect? When can I use it?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse100\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nEven today, cash on delivery (payment at the time of receipt of the product) is widely used for online shopping payments in Japan. You can also use the cash on delivery service \"TA-Q-BIN Collect\" for online shopping from the US to Japan. This allows Japanese customers to make purchases with greater peace of mind.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse101\"><br \/>\n                  <strong>What size package can I send using TA-Q-BIN Collect?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse101\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nFor International TA-Q-BIN services, the total length of the box must be up to 160cm, and the weight must be up to 25kg. For oversized courier services, the total length of the box must be up to 300cm, and the weight must be up to 50kg (maximum length of any one side must be 200cm).\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse102\"><br \/>\n                  <strong>Can anyone use TA-Q-BIN Collect?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse102\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nTA-Q-BIN Collect is available for corporate customers only and requires prior agreement.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse103\"><br \/>\n                  <strong>When can I use International TA-Q-BIN?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse103\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nInternational TA-Q-BIN? (corporate) can be used for various purposes such as transporting merchandise for sale and wholesale to stores.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse104\"><br \/>\n                  <strong>How do you make a pre-contract?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse104\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nPlease contact us using <a href=\"\/contact\/\" target=\"_blank\">the inquiry form<\/a>. <br \/>\nOur staff will bring the necessary documents to you.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse105\"><br \/>\n                  <strong>Are there any initial costs? What are the monthly costs?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse105\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nWith TA-Q-BIN Collect, there are no initial or monthly fees.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse106\"><br \/>\n                  <strong>I'd also like you to pack the products.<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse106\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYes. Yamato Transport USA also handles logistics services such as packing and sorting.<br \/>\nPlease contact us using <a href=\"\/contact\/\" target=\"_blank\">the inquiry form<\/a>. \n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse107\"><br \/>\n                  <strong>I'd like you to hold the item temporarily.<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse107\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nPlease contact us using <a href=\"\/contact\/\" target=\"_blank\">the inquiry form<\/a>. \n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse108\"><br \/>\n                  <strong>How will I be informed of the results of the examination?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse108\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nOur staff will contact you with the results of the screening.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse109\"><br \/>\n                  <strong>Why do I need to pay a stamp duty when the COD amount is 54,000 yen or more?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse109\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nThere are some addresses and areas where delivery is not possible, such as remote islands, so please contact your nearest branch office in advance.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse110\"><br \/>\n                  <strong>Can I send TA-Q-BIN Collect outside of Japan?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse110\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nSorry. As of August 2019, this service is only available in Japan.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse111\"><br \/>\n                  <strong>Do you accept credit card or debit card payments upon delivery?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse111\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nWe are sorry, but as of January 2022, we do not accept card payments at the time of delivery.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse112\"><br \/>\n                  <strong>How will the payment collected upon delivery be transferred?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse112\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nYamato Japan Finance, a subsidiary of our group company, will transfer the money directly to your account once or twice a month.\n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><br \/>\n          <!--QA start--><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h4 class=\"panel-title\">\n                <a data-toggle=\"collapse\" data-parent=\"#accordion013\" href=\"#collapse113\"><br \/>\n                  <strong>How do I make a corporate contract?<\/strong><br \/>\n                <\/a><br \/>\n              <\/h4>\n<\/p><\/div>\n<div id=\"collapse113\" class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\nPlease contact us using <a href=\"\/contact\/\" target=\"_blank\">the inquiry form<\/a>. \n              <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>          <!--QA end--><\/p><\/div>\n<p>        <!-- Accordion \u6cd5\u4eba\u5411\u3051\u30b5\u30fc\u30d3\u30b9-->\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p><!-- Accordion Nest --><\/p><\/div>\n<\/p><\/div>\n<p>      <!-- col -->\n    <\/div>\n<\/p><\/div>\n<p>  <!-- container --><br \/>\n<\/section>\n<p><script>\n$(document).ready(function(){\n    $(\"#faqSearch\").on(\"keyup\", function() {\n        var value = $(this).val().toLowerCase();<\/p>\n<p>        $(\".panel\").each(function() {\n            var panel = $(this);\n            var collapse = panel.find(\".panel-collapse\").first();<\/p>\n<p>            var answerText = panel.find(\".panel-body\").text().toLowerCase();\n            var questionText = panel.find(\".panel-title\").text().toLowerCase();<\/p>\n<p>            if (value.length > 1) {\n                if (answerText.indexOf(value) > -1 || questionText.indexOf(value) > -1) {\n                    panel.show();  \/\/ \u8a72\u5f53\u306e\u30d1\u30cd\u30eb\u306f\u8868\u793a\n                    collapse.collapse('show');  \/\/ \u81ea\u5206\u3092\u958b\u304f<\/p>\n<p>                    \/\/ \u89aa\u306e\u89aa\u304c\u9589\u3058\u3066\u308b\u5834\u5408\u3082\u958b\u304f\n                    collapse.parents(\".panel-collapse\").collapse('show');<\/p>\n<p>                } else {\n                    collapse.collapse('hide');  \/\/ \u8a72\u5f53\u3057\u306a\u3044\u306e\u306f\u9589\u3058\u308b\n                    panel.hide();  \/\/ \u8a72\u5f53\u3057\u306a\u3044\u306e\u306f\u975e\u8868\u793a\n                }\n            } else {\n                panel.show();  \/\/ \u3059\u3079\u3066\u8868\u793a\n                collapse.collapse('hide');  \/\/ \u3059\u3079\u3066\u9589\u3058\u308b\n            }\n        });\n    });\n});\n<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>International TA-Q-BIN International Moving International TA-Q-BIN Common services How much can I send in total value? There is a limit of $2,500 total per invoice. What is an &#8220;MSDS&#8221;? It stands for &#8220;Material Safety Data Sheet&#8221;. For example, if the product contains a built-in battery, an MSDS must be submitted. MSDS can normally be obtained [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-882","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Help &amp; Support, International TA-Q-BIN - Yamato Transport USA | Consumer Services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yamatoamerica.com\/cs\/en\/faq-international-ta-q-bin\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help &amp; Support, International TA-Q-BIN - Yamato Transport USA | Consumer Services\" \/>\n<meta property=\"og:description\" content=\"International TA-Q-BIN International Moving International TA-Q-BIN Common services How much can I send in total value? 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