Privacy Policy

As part of our corporate social responsibility to protect Personal Information that can identify a specific individual, such as a customer’s name, address, e-mail address, and other data ("Personal Information"), Yamato Transport U.S.A., Inc. ("the Company")has instituted the following policy in proper handling and use of Personal Information.

1. Compliance with applicable Laws and Regulations

The Company will observe all applicable laws and regulations, as well as the Company’s in-house rules, concerning protection of Personal Information.

2. Purpose of Use

The Company will specify the purpose of use of Personal Information and will not use it beyond the specified purpose. Furthermore, the Company will not use Personal Information beyond the purpose limited by related laws and regulations.

Purpose of Use:

• To receive orders for products/services
• To provide products/services
• To confirm the qualifications or identity of the customer in providing products/services
• To research and analyze the market to develop new products/services
• To send communications (e.g. direct mail) to introduce the Company and/or its business partners’ products/services
• To implement effective measures for smooth and adequate business relationships with customers

3. Collection/Acquisition of Personal Information

The Company will collect and/or acquire Personal Information only to the extent necessary for its business and in a manner that is appropriate and lawful.

4. Proper Management of Personal Information

The Personal Information will be kept up-to date, and the Company shall take measures to protect Personal Information from unlawful access, and to prevent loss, destruction, falsification, leakage, etc. of the Personal Information.

5. Retention of Personal Information and Disposition

Once it has fulfilled its purpose of use and has been retained for the appropriate duration, Personal Information and/or any record of it will be properly deleted.

6. Limitation on Providing Personal Information to a Third Party

The Company will not provide Personal Information to any third party in principle unless the individual concerned has agreed to such use or as required by law. However, the Company may provide Personal Information to relevant entities without customer’s consent if:
• The Company entrusts to a third party the management of Personal Information that is necessary to achieve the Purpose of Use.
• The Company is one of the parties in a consolidation transaction.
• The Company uses Personal Information jointly with such designated entities that are publicly informed.

7. Control of Contractors

When a third party is consigned to deal with the Personal Information (such third party shall hereinafter be referred to as "Contractor"), the Company shall take such necessary measures as executing a confidentiality agreement that will allow the third party to properly manage the Personal Information.

8. Shared Usage

The Personal Information may be shared among and within the Yamato Group companies. Please refer here for a detailed listing of these companies.

9. Requests for Disclosure of Personal Information

The Company shall promptly respond to any direct requests or inquiries for disclosure, correction, deletion or suspension of use of the Personal Information, unless required otherwise by law.

10. Management System

The Company will maintain, update and manage Personal Information with the utmost accuracy, and will implement reasonable safety measures in order to prevent problems, such as information leaks. The Company will ensure supervision of employees and contractors handling Personal Information.

11. Use of Cookies and IP Addresses on the Company Website

Though the Company may use cookies and log IP addresses to collect statistical data of website access, such information obtained does not personally identify a user.

12. Continuous Improvements

In view of the developments in information technology and the changes in social requirements, the Company will implement continuous improvements in its management structure and its approaches to ensure protection of the Personal Information.

13. Contact

For inquiries regarding this policy, please contact: PR Department
Phone: (201)583-9706 (Weekday, 9:00 a.m. - 5:00 p.m. Eastern Time)

Shared Usage of Personal Information among Yamato Group Companies

The Company may share and use Personal Information among the Yamato Group Companies only to the extent necessary to achieve any of the purposes stated below and will not use Personal Information beyond the Purpose of Use. In case the Purpose of Use of any certain Personal Information is limited by applicable laws or regulations, the Company will not use such Personal Information beyond the limitations established by such laws and regulations.

1. Items of Shared Use

Name, Address, Phone Number, E-mail Address, etc.

2. Shared Users

Companies within the Yamato Group

3. Purpose of Use

• To research and analyze the market to develop new products/services
• To send communications (e.g. direct mail) to introduce products/services
• To confirm the qualifications or identity of the customer in providing products/services
• To implement effective measures for smooth and adequate business relationships with customers

4. Manager in Charge of Shared Use

Yamato Transport U.S.A., Inc.

YAMATO Group

  • • YAMATO HOLDINGS CO., LTD.
  • • YAMATO MANAGEMENT SERVICE CO., LTD.
  • • YAMATO TRANSPORT CO., LTD.
  • • YAMATO CONTACT SERVICE CO., LTD.
  • • OKINAWA YAMATO TRANSPORT CO., LTD.
  • • SWAN CO.,LTD.
  • • Yamato Dialog & Media Co., Ltd.
  • • SWAN NET CO.,LTD.
  • • YAMATO ARCHITECTS & DESIGNING CO., LTD.
  • • YAMATO HOME CONVENIENCE CO.,LTD.
  • • YAMATO GLOBAL EXPRESS CO., LTD.
  • • YAMATO FINANCIAL CO., LTD.
  • • YAMATO BOX CHARTER CO., LTD.
  • • YAMATO SYSTEM DEVELOPMENT CO.,LTD.
  • • YAMATO•STAFF•SUPPLY CO., LTD.
  • • YAMATO CAREER SERVICE CO., LTD.
  • • BOXCHARTER CO., LTD.
  • • YAMATO LOGISTICS CO., LTD.
  • • KOBE YAMATO TRANSPORT CO.,LTD.
  • • YAMATO PACKING SERVICE CO., LTD.
  • • YAMATO AUTOWORKS CO., LTD.
  • • YAMATO PACKING TECHNOLOGY INSUTITUTE CO.,LTD.
  • • YAMATO AUTOWORKS OKINAWA CO., LTD.
  • • KONAN INDUSTRY CO., LTD.
  • • YAMATO AUTOWORKS HOKUSHINETSU CO.,LTD.
  • • YAMATO GLOBAL LOGISTICS JAPAN CO.,LTD.
  • • DREAM CREATE LTD.
  • • YAMATO MULTI-MAINTENANCE SOLUTIONS CO., LTD.
  • • YAMATO MULTI CHARTER CO.,LTD.