Help & Support

* Tracking for International Moving Customers here

Ship it Today, Get it Next Week※1

Self packing, Simple plan All of your personal items will be shipped by air. Swift and simple moving service.

*1 Approximately 7 to 10 calendar days in delivery from the shipping date.

Self Pack / Air Features

  • All personal effects must fit into Kuroneko box Large or Kuroneko box small.
  • Box will be delivered at your request.
  • Packing service is not included.
  • Tanshin Plan Air rate is determined by the number of boxes and weight.

Boxes

Kuroneko Box (Large)

For clothing, electronics, kitchen goods, etc.
18in x 26in x 13in
(The maximum weight 25kgs / box)


Kuroneko Box (Small)

For books, toys, small personal items, etc.
18in x 13in x 13in
(The maximum weight 25kgs / box)

Size & Rate

Branch Office and the rate:

State Branch Office Minimum
Up to 125kg
Small
Up to 250kg
Regular
Up to 375kg
Extra
Up to 500kg

*Additional charge will occur for Okinawa and remote islands. Please ask us for these prices directly.


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Minimum
Up to 10 small boxes
or up to 5 large boxes

Small
Up to 20 small boxes
or up to 10 large boxes

Regular
Up to 30 small boxes
or up to 15 large boxes

Extra
Up to 40 small boxes
or up to 20 large boxes

Please contact us for the rates from the city not listed in the chart above.


Charges included

  • Fuel Surcharge.
  • Packing supplies.
  • The insurance fee for loss or damage limited up to US $20,000 with declared value.

Charges not included

  • Packing service.
  • Duties and tax, port handling fees and other customs charges.
  • Other fees may apply due to other conditions.

Service Flow

Step1. Fill Out the Inquiry Form on the Website

Our agent will contact you for more information.

Step2. Delivery of starter kit

You will receive the customs declaration forms and packing supplies.

Step3. Pack your items

Pack your personal belongings and prepare the customs declaration forms.

Step4. Picking Up

When your packages are ready, schedule a pick-up with our branch office.

Step5. Shipping

Your packages will be consolidated and transported to Japan.

Step6. Import Customs Clearance

In order to process customs clearance, you need to file the customs declaration forms at the Japan customs when you arrive.

Step7. Delivery

Your packages will be delivered to the final destination.

Please make sure to declare all of your personal items when you arrive in Japan.

Free Estimate

Terms of Use

  • All fees must be paid at the time of scheduled pick up.
  • You will need to prepare 2 copies of declaration forms of your personal items for the customs when you arrive Japan.
  • Additional charges may apply when shipping to Okinawa.
  • Packages cannot be sent to multiple address.
  • We do not provide unpacking service.

Restrictions and limitations:

  • Alcoholic beverages – limited 3 bottles approx. 760cc
  • Cigars – 100 Cigars
  • Quasi-drugs – amount for use for a period for 2 months
  • Disposable contact lens - amount for use for a period for 2 months
  • Cosmetics – 24 applications
  • No person shall bring hunting guns, air guns, swords, etc. into Japan without a permit to possess

Prohibited:

  • Heroin, cocaine, opium, stimulants, psychotropic substances, and other narcotic drugs
  • Firearms, ammunition, and pistol parts
  • Explosives
  • Precursor materials for chemical materials
  • Counterfeit, altered, or imitation coins, paper money, bank notes, or securities, and forged credit cards
  • Obscene or immoral materials such as pornography, and child pornography
  • Articles which infringe upon intellectual property rights
  • Meat products, plants, vegetables and fruits

Please feel free to contact us for details.